WhatsApp Marketing Agency

Your first WhatsApp Marketing Agency – leading the industry since 2018.

We execute and manage your entire WhatsApp marketing strategy – seamlessly, effectively, and tailored to your requirements.

Get your free consultation now!

Why choose Memacon Agency?

Your all-in-one solution for seamless and effective WhatsApp marketing.

Low Engagement?

Traditional marketing channels like email and social media are losing effectiveness, with declining open and engagement rates. If your messages aren’t getting seen, they’re not driving results. With WhatsApp, you have a direct and personal way to reach your audience—and we ensure your messages actually get noticed.

Struggeling content?

Creating engaging, high-quality content for WhatsApp isn’t as simple as repurposing social media posts. Businesses often struggle with knowing what to send, how often, and how to keep conversations interactive. We craft compelling messages, visuals, and videos that capture attention and drive action.

Struggeling Content?

Technical Overload?

From setting up broadcasts to integrating chatbots, WhatsApp marketing can feel overwhelming. Many businesses don’t have the time or expertise to manage automation, compliance, and performance tracking. We handle the entire setup, execution, and optimization—so you can focus on growing your business.

Our Services – The Complete Package

Your customised strategy for smart AI customer communication

Strategy &
Concept Development

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Custom Campaign Strategies

A successful WhatsApp marketing campaign requires a well-thought-out strategy, and that’s exactly what we deliver. We analyze your business goals, audience behavior, and industry trends to develop personalized WhatsApp marketing concepts that align with your brand and maximize engagement.

Editorial Planning & Content Scheduling

Consistency is key in WhatsApp marketing, and we take the burden off your shoulders by planning and structuring your content in advance. Our editorial planning ensures that your messages are sent at the right time, with the right content, and in a way that keeps your audience engaged over the long term.

Technical Implementation & Automation

From setting up simple broadcast campaigns to implementing sophisticated chatbot-driven customer journeys, we handle all the technical aspects. Whether it’s automating responses, integrating AI-based conversation flows, or ensuring GDPR compliance, we take care of everything so you can focus on your core business.

WhatsApp Marketing -
Content Creation

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Text Content

We craft concise, engaging, and highly effective message copy for your WhatsApp newsletters, chatbot interactions, and marketing campaigns. Our texts are designed to capture attention instantly, encourage interaction, and guide your audience toward meaningful actions.

Images & Graphics

Visuals are a key component of any successful WhatsApp campaign. Our team creates eye-catching, brand-aligned images and graphics that not only enhance your message but also increase engagement and shareability, making your content more impactful.

Videos

Short-form videos are among the most effective ways to communicate a message, especially in a fast-paced digital world. We produce high-quality, engaging video content tailored for WhatsApp, helping you tell compelling stories, showcase products, and build stronger connections with your audience.

Interactive Elements

Engagement is at the core of WhatsApp marketing, and we help you achieve it through interactive elements such as quizzes, surveys, polls, and gamification features. These not only make your campaigns more dynamic but also encourage active participation, leading to higher brand recall and customer loyalty.

Execution &
Ongoing Management

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Campaign Setup & Distribution

A seamless execution is crucial for any marketing initiative, and we ensure that your WhatsApp campaigns are set up and delivered flawlessly. We handle everything from subscriber opt-ins to campaign deployment, ensuring smooth operation while adhering to all GDPR requirements.

Performance Monitoring & Optimization

Successful marketing is driven by data, and we continuously monitor your WhatsApp campaigns to track key performance indicators such as open rates, click-through rates, and engagement metrics. With these insights, we optimize your campaigns in real time, refining content, timing, and strategy to maximize results.

Long-Term Support & Growth Strategy

WhatsApp marketing is not just about a one-time campaign—it’s about building lasting customer relationships. That’s why we provide ongoing support, helping you scale and evolve your WhatsApp strategy over time. As your business grows, we ensure that your WhatsApp marketing adapts to new trends, technologies, and customer expectations.

We have to use the channels that our customers use and on which they feel comfortable. In addition to various social media channels, we at Liebherr now also use the messenger service via WhatsApp. The rapid and positive response from our customers confirms that this is the right approach.

To convince customers of new communication possibilities, you need creativity and technological expertise. At Memacon, you get both.

My tip: involve Memacon before the idea goes to the customer. Whether in the pitch or in ongoing support – Memacon's input is invaluable.

Schmittgall HEALTH and Memacon – your partner for creative healthcare communication across all channels!

Messenger communication will play a central role in the advertising world – with Memacon, we can rely on an innovative partner.

‘Does it take courage to use messenger communication?’ Then I'll answer you: ’It takes courage not to use messenger communication. Or not to set up at least a pilot.’

Successful case studies

Furniture

Apply to IKEA via WhatsApp

IKEA Switzerland’s WhatsApp chatbot enables interested parties to apply for jobs easily and directly via WhatsApp. Thanks to an intuitive user interface, applicants’ data is transferred fully automatically to IKEA’s applicant management system, significantly simplifying and accelerating the application process.

Automotive

Find your dream Volvo with the chatbot

An innovative chatbot for Volvo Switzerland makes it easy to register via Facebook Messenger or Instagram. With its gamified user guidance, it effortlessly navigates users to their dream Volvo. The chatbot offers a wide selection of current models, which are constantly updated, and has already led to the first successful sales.

Retailers

WhatsApp Advent calendar

The first interactive WhatsApp Advent calendar in Switzerland, developed for Aldi Suisse. Users could sign up via WhatsApp and received a new digital door with great prizes every day. This innovative chatbot was not only exciting for users, but also extremely valuable for the customer. Integrated quizzes were used to cleverly incorporate opinion polls, which provided additional added value.

Pharma

Say thank you on Mother’s Day

For Mother’s Day, a chatbot developed especially for NIVEA (Beiersdorf AG) allowed users to sign up via WhatsApp and create a personalised Mother’s Day message. Users could playfully select various elements, whereupon the chatbot generated a personalised image. This image could then be sent as a warm Mother’s Day greeting to the mother of the respective person.

Entertainment

Continue playing your TKKG audio drama via WhatsApp and Twitch

An interactive WhatsApp experience has been created for TKKG by Sony Music, in which fans are involved in solving the mystery. A special chatbot enables communication via platforms such as WhatsApp or Facebook Messenger. The challenge was to realistically represent the TKKG detectives through personalised bot mechanics. Users receive individually adapted texts, images and audio files, creating a unique and interactive audio drama experience.

Industry

Customer service – at the top of the list

A messenger solution has been developed for Liebherr cranes that not only offers fast and seamless customer service via WhatsApp, but also integrates a newsletter service for the fan base. Users benefit from a user-friendly menu navigation that allows them to get help independently or to get in touch with a service specialist directly if needed.

Apply to IKEA via WhatsApp

The IKEA Switzerland WhatsApp chatbot enables interested parties to apply for jobs easily and directly via WhatsApp. Thanks to an intuitive user interface, applicants' data is transferred fully automatically to the IKEA applicant management system, considerably simplifying and accelerating the application process.

Find your dream Volvo with the chatbot

An innovative chatbot for Volvo Switzerland that allows easy registration via Facebook Messenger or Instagram. With its gamified user guidance, it effortlessly navigates users to their dream Volvo. The chatbot offers a wide selection of current models, which are constantly updated, and has already led to the first successful sales.

WhatsApp Advent Calendar

The first interactive WhatsApp advent calendar in Switzerland, developed for Aldi Suisse. Users could register via WhatsApp and received a new digital door with great prizes every day. This innovative chatbot was not only exciting for users, but also extremely valuable for the customer. Opinion polls were cleverly integrated into the chatbot through integrated quizzes, which offered additional added value.

Say thank you on Mother's Day

For Mother's Day, a chatbot developed specifically for NIVEA (Beiersdorf AG) allowed users to sign up via WhatsApp and create a personalised Mother's Day message. Users could playfully select various elements, whereupon the chatbot generated a personalised image. This image could then be sent as a warm Mother's Day greeting to the mother of the respective person.

Continue to play your TKKG audio drama via WhatsApp and Twitch

An interactive WhatsApp experience was created for TKKG by Sony Music, in which fans are involved in solving the mystery. A special chatbot enables communication via platforms such as WhatsApp or Facebook Messenger. The challenge was to realistically represent the TKKG detectives through personalised bot mechanics. Users receive individually adapted texts, images and audio files, creating a unique and interactive audio play experience.

Customer service – top of the league

A messenger solution has been developed for Liebherr cranes that not only offers fast and seamless customer service via WhatsApp, but also integrates a newsletter service for the fan base. Users benefit from a user-friendly menu that allows them to get help independently or to get in touch with a service agent directly if needed.

Why select Memacon®
as your partner for
WhatsApp-Marketing?

Get your free consultation now!

Experience since 2018

As an established partner for smart communication solutions, we have been active in the market since 2018. Thanks to our many years of experience, we understand the dynamics and requirements of modern customer communication and focus on future-proof solutions.

Over 150 successfully implemented projects

With more than 140 successful projects, we have extensive expertise and have mastered a wide range of challenges in the area of Customer Communication Intelligence – from analysis to implementation.

Cross-industry expertise

We have developed and successfully implemented strategies for a wide range of industries, from retail and finance to technology and healthcare. This means we can offer you industry-specific best practices and tailored solutions.

Understanding for multinational organisations

We know how multinational organisations think and operate. Our expertise helps you develop communication strategies that are scalable and aligned with international requirements.

Precise implementation and co-operation

At Memacon, we see ourselves not only as a service provider, but also as your strategic partner. We accompany you from the first analysis to the successful implementation and are at your side for long-term optimisation.